Tuesday, March 20, 2018
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  Measure how long your journey usually takes you. You will then be able to tell on a day with tube delays if you are delayed by over
15 minutes
Delayed for Life!
25/07/2012 - Over the last 12 months, the equivalent of 680 years of peoples' lives have been lost sitting on delayed tubes due to a fault by TfL!
Losing a Fortune
25/07/2012 - Over the last 12 months around 45 million went unclaimed in refunds that tube customers were entitled to!
  more news..
Need Help? If you have any Queries, please go to our FAQs
Claim Process
1. Register to
2. Go to the late tubes page
3. Click on all the tubes that you were delayed on by more than 15 mins
4. We automatically fill in the claim form for you
5. Submit your claim online or print of the claim and send FREEPOST to TFL
6. You wait for your refund in the form of vouchers
7. Use these vouchers to buy your next season ticket or to top up your oyster card
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