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  Thursday, October 19, 2017
 
     
 
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  Measure how long your journey usually takes you. You will then be able to tell on a day with tube delays if you are delayed by over
15 minutes
 
 
   
 
Delayed for Life!
25/07/2012 - Over the last 12 months, the equivalent of 680 years of peoples' lives have been lost sitting on delayed tubes due to a fault by TfL!
 
 
 
Losing a Fortune
25/07/2012 - Over the last 12 months around 45 million went unclaimed in refunds that tube customers were entitled to!
 
 
     
  more news..
 
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Please note that you can only make a claim when the delay is due to the fault of TfL. e.g. Signal Failure, Late Finish of Engineering Works, Lack of Trains, Faulty Train or problems at the train depot.
 
 
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  Claims must be submitted within 14 days of the delay
 
 
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